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FAQS

I know my hat size, how do I get you my measurements?

When placing your order, please select "custom" from the Hat Size Selection as your option and our team will contact you. You can also call the Makins Hat Factory at (212)-594-6666 or email malka@makinshats.com with your order number and hat size.

How do I determine my hat size?

We've got you covered! We are working on better videos, but in the mean time, you can watch these videos How To Measure Your Head From Home If you'd like additional help, we are here to answer your questions : (212)-594-6666.

I would like to return my fabulous Makins Hat

We want you to be as obsessed with our hats as we are; if your hat isn't everything you wished and hoped for, give us a call (212)-594-6666 - as long as the hat is in unworn condition; you may return or exchange it up to 30 days after the purchase date.

Can I return a custom made hat? 

Unfortunately, if a hat is custom sized and made for you, we cannot accept returns.

 
Makins Hats